Microbyte, Inc.

Diagnostic engagements.

We diagnose. You decide. Microbyte identifies findings, names recommendation owners, and exits at delivery. Implementation is performed by parties the client selects.

The model

Microbyte sells diagnostic engagements only. The firm analyzes operations, writes findings, recommends owners for remediation, and exits. The recommendations themselves name owners as either Internal or Specialist. Microbyte is never the owner.

This is a deliberate choice. A firm that performs both the audit and the remediation has a structural incentive to find more work for itself. A diagnostic-only firm does not.

What Microbyte does not do

  • Implementation, configuration, or system migration
  • Training, change management, or staff coaching
  • Vendor selection, contract negotiation, or referrals
  • Ongoing advisory work beyond the engagement
  • Anything that flows from the recommendations

Engagements

Operational Readiness Audit

Productized Engagement

Fee

Starting at $18,000

Fixed fee, 50/50 payment terms. Final fee depends on scope and is confirmed in the engagement letter.

A diagnostic engagement covering operational workflows, technology systems, and financial reporting. Typical duration is four weeks. The output is a written audit with findings, severity ratings, estimated dollar impact, and a recommendation owner (Internal or Specialist) for each finding.

What gets diagnosed

  • Operational findings: workflow, role concentration, document management, succession exposure
  • Technology findings: systems inventory, configuration gaps, integration mismatches, vendor dependencies
  • Financial findings: revenue recognition timing, AR aging discipline, project margin, reconciliation gaps
  • Strategic observations: growth, risk concentration, key-person exposure

Methodology

  • Document review across financial, operational, and technology records
  • Read-only system inspection where access is granted
  • Structured interviews with the principal, controller, operations leads, and IT vendor of record
  • No assumptions made about systems or processes not directly observed

Deliverables

  • Written audit report
  • One-hour findings presentation
  • 30-day follow-up call

View a sample audit →

Readiness Diagnostic

Productized Engagement

Fee

Starting at $6,500

Fixed fee, 50/50 payment terms. Final fee depends on scope and is confirmed in the engagement letter.

A shorter, focused diagnostic scoped to a single operational question: a system decision before a vendor contract, a margin concern before a hiring decision, a process gap before a capital commitment. The output is a written memo with a small number of findings and named owners for remediation.

When the diagnostic is the right call

  • Evaluating a system change before committing to a vendor
  • Understanding a margin issue before deciding how to respond
  • Diagnosing a recurring process problem before reorganizing around it
  • Sizing a question before committing to a full audit

Deliverables

  • Written diagnostic memo
  • One findings call

Publications

See the work.

Both documents are ungated. No email capture, no form.

White Paper

The Operational Readiness Gap

April 2026 · Matthew Engel

Why small businesses win or lose in 2026 before they spend a dollar on software.

Download the white paper (PDF)

Sample Deliverable

Sample Operational Readiness Audit

Bayport Civil & Survey, P.C. · Fictional client

A 23-page illustrative audit showing finding format, severity ratings, and recommendation owners.

Download the sample audit (PDF, 23 pages)

Common questions

What types of businesses does Microbyte work with?

Microbyte works with Long Island small and mid-sized businesses (roughly $5M to $50M in revenue) in professional services, light manufacturing, distribution, and similar fields. The most common engagements involve organizations that have outgrown their current processes or are evaluating significant systems changes.

What happens after the audit is delivered?

Microbyte exits at delivery. The audit names an owner for each recommendation (Internal or Specialist). Remediation is performed by client staff or by specialist providers the client selects. Microbyte does not implement, configure, train, or provide ongoing advisory work.

Is the firm independent of any vendor?

Yes. Microbyte does not sell software, receive referral fees, or represent any vendor. Findings and recommendations are based solely on what the audit observes.

How do engagements typically begin?

Most engagements start with a phone call about a specific operational, technology, or financial question. Call (631) 848-3944 for a conversation. No commitment required.

Want to talk through whether an audit is the right call?

Call (631) 848-3944

Direct line to Matthew Engel